How Diskat Achieved an 80% Conversion Rate with AI Agents
Diskat, a leading retail player in Mexico, transformed their manual sales process into a high-converting automated engine using Wahob custom AI agents.
The Challenge
Diskat was overwhelmed by thousands of daily inquiries. Their sales team could only respond to 20% of messages within an hour, leading to massive lead leakage and frustrated customers.
The Solution
We deployed a custom-trained AI Agent that handles product inquiries, checks inventory in real-time, and guides users through the checkout process directly within WhatsApp.
- Strategic implementation of Wahob Diskat workspace protocols.
- Strategic implementation of Wahob Diskat workspace protocols.
- Strategic implementation of Wahob Diskat workspace protocols.
The Outcome
Within 30 days, Diskat saw a revolutionary shift. 95% of queries are now handled without human intervention, and the conversion rate stabilized at an industry-leading 80%.
"Wahob's AI Agents didn't just help us respond faster—they completely redefined how we sell. It's like having our best salesperson working 24/7 on every single chat."