01
Customer message
Can I return order #4821 after 30 days?
AI automation
Meet the AI that works like your best employee.
Automate replies, understand customer intent, generate contextual responses, summarize conversations, assign chats intelligently, and help every agent work smarter.
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Customer · 10:42 AM
Can I return my order if it arrived more than 30 days ago?
AI reasoningBuilding a policy-grounded answer
Reviewing order history, loyalty status, and return policy.
Understanding intent
CompleteSearching knowledge
12 sourcesChecking policy
98% matchWriting response
ReadyYes—I found your order and it qualifies for a courtesy return based on your loyalty status. I can start that for you now.
IntentReturn request95%
12Knowledge sources
1.3sAverage response
02
AI understanding
Intent: return request · Sentiment: neutral
03
Knowledge retrieval
Return Policy v4 · Order #4821 · Customer profile
04
Draft response
Eligible for a courtesy return based on loyalty tier.
05
Agent review
Approved by Maya · Policy match verified
Intelligence with context
Context-Aware AI
Unlike traditional chatbots, Wahob AI understands intent, conversation history, trusted knowledge, customer profiles, and your brand tone before it responds.
Intent DetectionSmart ReplyAI SummaryKnowledge RetrievalMulti-model AIHallucination Protection
How AI thinks
From Customer Question to Trusted Answer
Every response moves through a transparent, controlled decision pipeline.
Customer asks
Intent detection
Knowledge search
Context building
AI draft
Agent approval
Response delivered
AI capabilities
Intelligence Built Into Every Conversation
Purpose-built tools for reasoning, knowledge, automation, and safe human handoff.
Grounded AI
Answers stay anchored to approved policies, product data, and trusted sources.
Return Policy v4 99% grounded
Smart Summaries
Turn long conversations into concise context, decisions, and next actions.
3 actions found
Sentiment Analysis
Detect urgency and emotion before the conversation needs escalation.
Calm · 84%
Auto Translation
Understand and respond naturally across customer languages.
HolaHello
Suggested Replies
Generate contextual, on-brand responses for agent approval.
I found your order and can help with that.
AI Escalation
Hand complex cases to the right human with a complete context brief.
AIMJContext attached
Knowledge Search
Retrieve the right policy, order, or product answer in milliseconds.
refund eligibility12
Voice Understanding
Extract intent, details, and action items from customer voice notes.
Voice understood
Live intelligence
See Your AI Working in Real Time
Track accuracy, confidence, knowledge coverage, and automation outcomes from one operational view.
AI OperationsLive performance
All systems healthyAccuracy92.4%↑ 12.4%
Active AI18↑ 12.4%
Conversations2,856↑ 12.4%
Resolution72%↑ 12.4%
Intent categoriesOrder status38%Product question26%Return request21%Other15%
94%Knowledge coverage
Built for real work
One Intelligence Layer, Every Customer Journey
Customer Support
Resolve FAQs and policy questions instantly.
Sales
Recommend the right product with context.
Lead Qualification
Score intent and route high-value leads.
Appointment Booking
Find slots, confirm details, and follow up.
Returns
Validate eligibility against live policy.
Order Tracking
Retrieve live order status automatically.
Healthcare
Guide patients with controlled responses.
Retail
Answer product questions in any language.
Deploy in minutes
Scale Customer Support With AI
Deploy safe, context-aware AI across your WhatsApp operations in minutes—not months.
AI is checking inventory and sizing…
Responses today1,284