0
Unanswered Conversations
Keep every customer query visible.
Collaboration workspace
Bring Every Customer Conversation Into One Shared Inbox
Manage WhatsApp conversations, assign chats, collaborate with teammates, and respond faster from one organized workspace.
Never lose context, never duplicate replies, never miss customers.
14-day free trialNo credit cardGuided onboarding
Search conversations⌘ K
AllOpenUnassignedMentions
SJ
Sarah Johnson
Hi, I need help with my order.
Open2
MT
Mark Thompson
Can I change my delivery address?
Assigned
PP
Priya Patel
Do you have size M in stock?
SLA risk1
AC
Ahmed Khan
Payment failed, please help.
Open
SJSarah Johnson Online now
Hi, I need help with my order. It says delivered, but I can’t find it.
Internal note@Jason please check the courier status.
I’ll check that for you right now. Could you confirm your order number?
Sarah is typing
Type your reply…
3 agents online
AJMPLN
SLA2m 34s
Conversation assignedto Jason Lee
5×
Faster Team Collaboration
Assign, discuss, resolve together.
2×
Higher Agent Productivity
Handle more chats without extra effort.
Trusted by customer-facing teams that cannot afford to miss a conversation
YOHODECATHLONabenson.comLamarsaBELLA PIEL
Search conversations⌘ K
AllOpenUnassignedMentions
SJ
Sarah Johnson
Hi, I need help with my order.
Open2
MT
Mark Thompson
Can I change my delivery address?
Assigned
PP
Priya Patel
Do you have size M in stock?
SLA risk1
AC
Ahmed Khan
Payment failed, please help.
Open
LA
Lisa Anderson
Thanks! That worked 🙌
Resolved
3 active agents
AJMPLN
Shared team workspace
One Inbox Built for Faster, Smarter Teamwork
Give every agent a complete view of customer conversations, assignments, notes, and status updates. Your team can work together in real time while every conversation stays organized and owned.
Multi-agent access
Let multiple agents collaborate without losing visibility.
Smart assignments
Route conversations to the right teammate automatically.
Real-time updates
See new messages, replies, and status changes instantly.
Advanced filters
Find open, unread, assigned, priority, or tagged conversations.
From Incoming Message to Resolved Conversation
Customer message arrives
Messages from any connected WhatsApp number appear instantly in the shared inbox.
Wahob routes the conversation
Rules, ownership, and availability send each chat to the right person.
Agents collaborate
Use internal notes, mentions, saved replies, and complete customer context.
Conversation gets resolved
Track response time, resolution status, CSAT, and team performance.
Everything Your Team Needs to Resolve Conversations Faster
Reduce repetitive work, improve response consistency, and give every agent the tools needed to deliver a better experience.
Internal Notes
Collaborate privately inside conversations without exposing internal discussions.
- Mention teammates
- Add customer-rich context
- Keep decisions attached
Internal note
@Jason please check customer order status.
Complete Conversation History
Give every agent instant access to previous messages and interaction history.
- Full message timeline
- Agent activity history
- Searchable records
Today
SaSarahReply
JaJasonNote
PrPriyaReply
Advanced Filters and Views
Help agents focus on conversations that need attention first.
- Custom inbox views
- Priority and SLA filters
- Assigned and unassigned
All24
Unassigned8
SLA Risk4
Mentions6
Live Agent Presence
Prevent duplicate work by showing who is viewing, typing, or replying.
- Typing indicators
- Agent presence status
- Collision prevention
Agents (3)
AJJason Lee online
MPMaya Patel online
LNLuis Navarro online
Saved Replies
Respond faster with approved templates and reusable, consistent answers.
- Approved templates
- Personalized variables
- Fast search and insert
Saved replies
Order update
Shipping info
Warranty info
Multi-Number Management
Manage conversations from multiple WhatsApp numbers in one unified inbox.
- Unified inbox
- Number-based routing
- Team permissions
WhatsApp numbers
+1 555 001
+1 555 002
+1 555 003
A Clearer Inbox Creates Better Customer Outcomes
Faster First Response
Avg. response time
−48%Fewer Missed Conversations
Missed conversations
−73%More Consistent Support
CSAT improvement
+32%Better Team Accountability
Agent accountability
+65%One team. One inbox.
Give Your Team One Place to Manage Every Conversation
Stop switching between phones, spreadsheets, and disconnected tools. Bring agents, conversations, assignments, and customer context into one organized workspace.
14-day free trialNo credit card requiredOnboarding support included
Active Agents24
Open Conversations128
Avg. Response Time2m 34s
128open
OpenAssignedSLA riskResolved
AJJason Lee18 open
MPMaya Patel12 open
LNLuis Navarro9 open