Bring Every Customer Conversation Into One Shared Inbox
Manage WhatsApp conversations, assign chats, collaborate with teammates, and respond faster from one organized workspace.
Never lose context, never duplicate replies, never miss customers.
Hi, I need help with my order.
Can I change my delivery address?
Do you have size M in stock?
Payment failed, please help.
Type your reply…
Unanswered Conversations
Keep every customer query visible.
Faster Team Collaboration
Assign, discuss, resolve together.
Higher Agent Productivity
Handle more chats without extra effort.
Trusted by customer-facing teams that cannot afford to miss a conversation
Hi, I need help with my order.
Can I change my delivery address?
Do you have size M in stock?
Payment failed, please help.
Thanks! That worked 🙌
One Inbox Built for Faster, Smarter Teamwork
Give every agent a complete view of customer conversations, assignments, notes, and status updates. Your team can work together in real time while every conversation stays organized and owned.
Multi-agent access
Let multiple agents collaborate without losing visibility.
Smart assignments
Route conversations to the right teammate automatically.
Real-time updates
See new messages, replies, and status changes instantly.
Advanced filters
Find open, unread, assigned, priority, or tagged conversations.
From Incoming Message to Resolved Conversation
Customer message arrives
Messages from any connected WhatsApp number appear instantly in the shared inbox.
Wahob routes the conversation
Rules, ownership, and availability send each chat to the right person.
Agents collaborate
Use internal notes, mentions, saved replies, and complete customer context.
Conversation gets resolved
Track response time, resolution status, CSAT, and team performance.
Everything Your Team Needs to Resolve Conversations Faster
Reduce repetitive work, improve response consistency, and give every agent the tools needed to deliver a better experience.
Internal Notes
Collaborate privately inside conversations without exposing internal discussions.
- Mention teammates
- Add customer-rich context
- Keep decisions attached
@Jason please check customer order status.
Complete Conversation History
Give every agent instant access to previous messages and interaction history.
- Full message timeline
- Agent activity history
- Searchable records
Advanced Filters and Views
Help agents focus on conversations that need attention first.
- Custom inbox views
- Priority and SLA filters
- Assigned and unassigned
Live Agent Presence
Prevent duplicate work by showing who is viewing, typing, or replying.
- Typing indicators
- Agent presence status
- Collision prevention
Saved Replies
Respond faster with approved templates and reusable, consistent answers.
- Approved templates
- Personalized variables
- Fast search and insert
Multi-Number Management
Manage conversations from multiple WhatsApp numbers in one unified inbox.
- Unified inbox
- Number-based routing
- Team permissions
A Clearer Inbox Creates Better Customer Outcomes
Faster First Response
Avg. response time
−48%Fewer Missed Conversations
Missed conversations
−73%More Consistent Support
CSAT improvement
+32%Better Team Accountability
Agent accountability
+65%Give Your Team One Place to Manage Every Conversation
Stop switching between phones, spreadsheets, and disconnected tools. Bring agents, conversations, assignments, and customer context into one organized workspace.